HP Support

Enline works with Multivendor service organisations and third party maintenance companies to help them be the single point of contact for all of their customers' support requirements. Our pedigree in all things HP has been at the bedrock of our business for over 20 years. We have a solid reputation in the market and as such work with a number of large multi-vendor players.

We offer a full range of HP Solutions from Software Updates only through to Mission Critical Services as well as several "Enline only" value added services:

• Review of customer contracts to remove extraneous products.
• Single point of contact with a personalised service.
• Multiple server contracts.
• 24 hour support with HP-UX trained engineers.
• Ticketing based support desk - giving full traceability of calls and visibility through our web portal.
• Equipment subsequently purchased is automatically added to the contract by Enline where applicable.
• Close liaison between sales and support staff ensures full visibility of the account.
• Patch management and advice on upgrade paths.

We are all technology people, with a good understanding of the environments customers operate in. This enables us to provide a highly personalised and proactive service, managing the process for you, and allows you to get on with the job of running your infrastructure.

Beyond HP's End of Support Date?

If your HP products no longer qualify for HP support, or the cost is preclusive, our 'cradle to grave' approach is just what you need and is delivered by people who know the products. Click here for more information on how we can help organisations like yours with their older HP equipment.

For further information about HP Support for your business or your customers business please email us.