May 13, 2009
Like many control systems, ABB has a standard computer that controls it, and proprietary software, which is operating system specific. ABB Advant Stations are based upon network linked HP Unix 700 series workstations and are used as the Man/Machine Interface (MMI).
The termination of support for Hewlett-Packard legacy equipment raised issues with ABB’s many users up and down the country. ABB had the technical know-how to carry out much of the break-fix repairs themselves, although there was a need for on-call telephone support to back this up.
Enline plc provide hardware provisioning to ABB by holding an agreed level of spares in its warehousing facility for call off supply to UK based customer sites 24x7x365. As a part of this, Enline provides the necessary technical expertise to support ABB staff, thus minimising the cost of field engineers.
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