In his report issued in July 2004, Sir Peter Gershon laid out a vision which specifically focused upon the objective of releasing major resources from activities that could be undertaken more efficiently into those front line services that meet the public's highest priorities.
Gershon describes efficiency as those reforms to delivery processes and resource utilisation that achieve:
A target was set based on increasing efficiency to deliver £20 billion of annual efficiency gains by 2007-08, through a 2.5 per cent a year efficiency target for the whole public sector.
To view the full report please click here.